1. Reflect back on the objective of the tool you built: did you exceed it, or fall short? If so, why?

Panta på stan! app (owned by Bower company) provides the ability to scan packaging and get points/money when sorting in FTIs stations alternatively closer to one’s home, in an approved environmental station. Disposable items need to be more resource efficient in order for us to be able to handle the increased amount of waste.

There were both positive and negative things about the app. And it depends on whether you are an experienced user of apps and scanning. Personally, I have tried it quite a lot but do not use it now after the project as I think it takes too long for so little money.

2. What are the tools’ metrics for success and what does metric say – how well did the tool do?

Many recyclable packages are good and if you wait to withdraw the money, the score increases.

3. Were your assumptions that the tool you built would: increase participation/engagement or tackle an issue/raise awareness correct? Do you think you chose the right approach – and what would you do differently?

The app fit quite well in our project, but it came across as difficult to use in the recycling moment. If money/points for recycling are to be implemented in society, a simpler solution is needed that does not register your identity.

4. What are you hearing from users? What do they enjoy in tool? What do they find challenging?

When we asked consumers, many of them were negative. When you buy a coffee in town on the go, you don’t want to mess with an app. Then you just want to drink coffee and then throw the mug in the right place. The solution is probably identification of the mug instead of the person.

5. Did your tool deliver what you were hoping for? Are they useful for your key user audience? Are they being adopted?

Yes and no. It does its job and it works, the question is whether it itself is a barrier to sorting/recycling.

6. What worked well through the implementation process? What areas have room for improvement?

Digital technology affects people, and so does the environment, so the project received a lot of attention. Whether it will work in the long run is hard to say. Probably not. You can’t reach the tourists, for example.